TY  - BOOK
AU  - Hiatt,Jeffrey M.
AU  - Creasey,Timothy J.
TI  - Change management : : the people side of change ; an introduction to change management from the editors of the Change Management Learning Center / 
SN  - 1930885180
PY  - 2003///
CY  - Loveland, CO : 
PB  - Prosci Research, 
ER  -