Unleashing change : a study of organizational renewal in government / Steven Kelman

Includes bibliographical references and index

"Drawing on the experience of procurement reform in the Reinventing Government initiative of the 1990s, as well as organization theory and psychology, this book presents a comprehensive approach to improving performance in big public sector organizations that addresses both theory and practice"--Provided by publisher. - Introduction: Organizational change and improving the performance of government -- The traditional procurement system and the difficulties of change -- Discontent on the front lines -- Joining the reform coalition -- Changes at the top and the unleashing of reform -- Initiating change : implications for theory and practice -- How a change effort feeds on itself : theory -- How a change effort feeds on itself : evidence -- From attitude to behavior -- "Deepening" and organizational change -- Consolidating change : implications for theory and practice -- Appendix A: Specifying models and determinants -- Appendix B: Methodological considerations involved in using only one case.